Lauren Smith
Granite Bay, California, United States
2K followers
500+ connections
Granite Bay, California, United States
2K followers
500+ connections
About
Software revenue and client consulting leader with expertise in the assurance of value…
Articles by Lauren
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Three Characteristics of Customer Experience Success
Three Characteristics of Customer Experience Success
By Lauren Smith
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It's Not a Straight Line in Journey Analytics and Customer Experience. Seriously.
It's Not a Straight Line in Journey Analytics and Customer Experience. Seriously.
By Lauren Smith
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ClickFox strategic client, Bank of Montreal, is a leader in the journey science movement and is really rallying around journeys.
ClickFox strategic client, Bank of Montreal, is a leader in the journey science movement and is really rallying around journeys.
By Lauren Smith
Activity
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Recently wrapped up my first season as a Braven Leadership Coach. What an amazing few months. Its been an immense honor and pleasure to work…
Recently wrapped up my first season as a Braven Leadership Coach. What an amazing few months. Its been an immense honor and pleasure to work…
Liked by Lauren Smith
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#ThrowBackThursday to the #GladToBeHere leadership event with former Navy pilot and motivational speaker John Foley [Gucci]. As a keynote speaker…
#ThrowBackThursday to the #GladToBeHere leadership event with former Navy pilot and motivational speaker John Foley [Gucci]. As a keynote speaker…
Liked by Lauren Smith
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The race for customer excellence is on. At our upcoming AWS Contact Center Day virtual conference on May 2nd, we are thrilled to have Tom Gillon from…
The race for customer excellence is on. At our upcoming AWS Contact Center Day virtual conference on May 2nd, we are thrilled to have Tom Gillon from…
Liked by Lauren Smith
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Education
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English
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Polish
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14 people have recommended Lauren
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Recently, I had the pleasure of convening with an exceptional and super talented group of accomplished Latin women to launch the 'Latino Financial…
Recently, I had the pleasure of convening with an exceptional and super talented group of accomplished Latin women to launch the 'Latino Financial…
Liked by Lauren Smith
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Had a wonderful time on-site with one of our amazing customers! Huge thanks to Angela Kourtoglou and team for their hospitality. Looking forward to…
Had a wonderful time on-site with one of our amazing customers! Huge thanks to Angela Kourtoglou and team for their hospitality. Looking forward to…
Liked by Lauren Smith
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Calling all Retailers! You won't want to miss this! 🎁
Calling all Retailers! You won't want to miss this! 🎁
Liked by Lauren Smith
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More big news from Acqueon as we announce our strategic partnership with Cresta. Adding more arrows to the quiver for our customers to help drive…
More big news from Acqueon as we announce our strategic partnership with Cresta. Adding more arrows to the quiver for our customers to help drive…
Shared by Lauren Smith
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Five9 is ringing in 🔟 years #NasdaqListed at today’s Opening Bell. 🛎️☁️ $FIVN is an industry-leading provider of cloud contact center solutions…
Five9 is ringing in 🔟 years #NasdaqListed at today’s Opening Bell. 🛎️☁️ $FIVN is an industry-leading provider of cloud contact center solutions…
Liked by Lauren Smith
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Just in case you missed my recent post, Breeze Airways™ and Barclays Bank US have embarked on a ‘Seriously Nice™’ partnership. Learn more about how…
Just in case you missed my recent post, Breeze Airways™ and Barclays Bank US have embarked on a ‘Seriously Nice™’ partnership. Learn more about how…
Liked by Lauren Smith
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Our valued customer, Iron Mountain, has not only made investments in Amazon Web Services (AWS) and MuleSoft, but also leverages Salesforce's…
Our valued customer, Iron Mountain, has not only made investments in Amazon Web Services (AWS) and MuleSoft, but also leverages Salesforce's…
Liked by Lauren Smith
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As always, #EnterpriseConnect created space and opportunity to deepen relationships with Acqueon’s partners and customers. I attended my first EC…
As always, #EnterpriseConnect created space and opportunity to deepen relationships with Acqueon’s partners and customers. I attended my first EC…
Liked by Lauren Smith
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Just arrived at Enterprise Connect! Transforming #CX and #contactcenter operations to save minutes of AHT does require some juggling! But Journey's…
Just arrived at Enterprise Connect! Transforming #CX and #contactcenter operations to save minutes of AHT does require some juggling! But Journey's…
Liked by Lauren Smith
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Happy Easter to all my Catholic friends who celebrate today! Hope you are able to relax and enjoy some time with your families. Many blessings to…
Happy Easter to all my Catholic friends who celebrate today! Hope you are able to relax and enjoy some time with your families. Many blessings to…
Liked by Lauren Smith
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